Galleria Women’s Health (“Company,” “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your in accordance with applicable United States privacy laws and regulations, including the California Consumer Privacy Act (CCPA), the Health Insurance Portability and Accountability Act (HIPAA) to the extent applicable, and other relevant data protection frameworks.

By accessing or using this Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access the Site.

1. Information We Collect

When you visit or interact with Galleria Women’s Health through our website or online forms, we may collect the following categories of information, as permitted under U.S. law:

a. Personal Identifiable Information (PII)

We may collect the following personally identifiable information that you voluntarily provide when filling out forms or contacting us:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth
• Any additional information you choose to submit (e.g., concerns, appointment requests)

b. Health and Medical Information

While our Site does not provide diagnosis or treatment, certain pages may request limited health-related information such as:

• Symptoms or conditions you describe
• Preferred providers or specialties
• Appointment history or preferred scheduling times

Note: Any information classified as Protected Health Information (PHI) under HIPAA will only be collected through secure, compliant channels and used strictly for permitted healthcare operations or coordination purposes.

c. Sensitive Identifiers (Collected Only If Required and Lawfully Permitted)

We do not collect the following information through our general Site pages, unless you are completing a secure patient registration, billing, or HIPAA-authorized intake form:

• Social Security Number (SSN)
• Driver’s License or State ID Number
• Health Insurance Policy Number
• Insurance Member ID or Group Number
• Payment Card Information (credit or debit card numbers)
• Medical Record Numbers or Clinical Reports

If any of the above is collected, it will be:

• Through encrypted forms only,
• In compliance with HIPAA, CCPA, and applicable federal/state regulations, and
• Used solely for medical, billing, or insurance purposes with proper authorization.

d. Technical and Usage Information

We may automatically collect certain data using cookies, analytics tools, and server logs:

• IP address
• Device type and browser
• Operating system
• Pages visited and time spent
• Referral URLs or search queries
• General geolocation (city/state)

This data is used for security, analytics, and to improve user experience. You may control cookie preferences through your browser settings.

2. How We Use Your Information

Galleria Women’s Health uses the personal, health-related, and technical information collected through our Site for lawful purposes, including the following:

a. To Provide Healthcare and Support Services

• To schedule, confirm, or follow up on appointment requests
• To respond to medical inquiries submitted through forms or email (where appropriate)
• To recommend relevant services based on your concerns or interests
• To coordinate care or referrals, with your authorization, if required
Note: Any use of Protected Health Information (PHI) is conducted in full compliance with the Health Insurance Portability and Accountability Act (HIPAA), and is subject to minimum necessary use principles.

b. To Communicate with You

• To respond to your inquiries and provide requested information
• To send service-related notifications, appointment reminders, or updates about your interaction with our practice
• To notify you of changes to our services, privacy practices, or terms and conditions

c. For Administrative and Operational Purposes

• To improve the functionality, performance, and security of our Site
• To monitor and analyze user behavior for website performance and service enhancements
• To maintain internal records in accordance with medical practice standards

d. For Legal and Regulatory Compliance

• To comply with federal, state, or local laws, including health reporting requirements
• To respond to subpoenas, court orders, or lawful governmental requests
• To protect the rights, safety, and property of Galleria Women’s Health, its patients, and the public
• To enforce our Terms and Conditions or other applicable legal agreements

e. For Marketing and Outreach (Only With Your Consent)

• To send newsletters, health tips, or information about new services (only if you opt-in)
• To personalize your digital experience, including service suggestions based on usage patterns

You may opt out of receiving non-essential communications at any time by following the unsubscribe instructions included in our messages.

f. Use of Telehealth Platforms

If you participate in a telehealth consultation, your personal and health information will be handled in accordance with HIPAA and this Privacy Policy.

• Galleria Women’s Health uses a HIPAA-compliant video platform including but not limited to Zoom, Google Meet etc for all telehealth services.
• Recording of telehealth sessions by patients is strictly prohibited, unless both parties have given written consent.
• We do not record any video or audio sessions unless required by law or for specific clinical documentation purposes, and only with prior notice and consent.
• Patients are asked to join sessions from a quiet, private location to help ensure confidentiality.

g. Communication Through Messaging Tools

With your permission, we may contact you through SMS (text message), email, or patient communication platforms to send appointment reminders, follow-ups, or service-related messages.

While these channels are convenient, they are not guaranteed to be fully HIPAA-compliant for sensitive health data. We recommend discussing clinical concerns through secure methods like phone calls or in-person consultations.

PYou may opt out of text or email communication at any time.

3. How We Share Your Information

Galleria Women’s Health respects the privacy of your information and does not sell, rent, or lease your personal data to third parties. However, we may share your information under the following lawful circumstances:

a. With Authorized Healthcare Providers

• To physicians, nurses, and clinical staff involved in your care
• To referring specialists, laboratories, or imaging centers, as needed for treatment
• To pharmacies or other healthcare entities for prescription or care coordination

All disclosures of Protected Health Information (PHI) are governed by the HIPAA Privacy Rule and require appropriate authorization or legal basis.

b. With Business Associates and Service Providers

We may share information with trusted third-party vendors who perform functions on our behalf, such as:
• Website hosting and IT infrastructure
• Appointment scheduling or patient communication tools
• Billing, insurance verification, or payment processors
• Email and marketing service providers (only for users who have opted in)

All business associates are required to enter into Business Associate Agreements (BAAs), ensuring compliance with HIPAA and appropriate safeguards.

c. For Legal and Compliance Purposes

We may disclose your information:

• As required by law (e.g., to report abuse, comply with subpoenas, or respond to regulatory authorities)
• To prevent or address fraud, security threats, or misuse of our services
• To enforce our Terms and Conditions or protect our rights, safety, or the safety of others

d. In Case of Business Transfer

If Galleria Women’s Health undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction. We will provide notice and continue to protect your information in accordance with this policy.

e. With Your Explicit Consent

Outside of the purposes listed above, we will not disclose your information without your written consent or authorization, as required under HIPAA and applicable privacy laws.

4. Your Rights and Choices

Depending on your residency and the nature of your relationship with Galleria Women’s Health, you may have certain rights under state and federal laws regarding your personal information.

a. Rights Under the Health Insurance Portability and Accountability Act (HIPAA)

If you are a patient of Galleria Women’s Health, you have the following rights with respect to your Protected Health Information (PHI):

• Right to Access: You may request copies of your medical records or other PHI we maintain about you.
• Right to Amend: You may request that we correct or update your records if you believe they are inaccurate or incomplete.
• Right to an Accounting of Disclosures: You may request a list of disclosures we have made of your PHI, excluding disclosures for treatment, payment, or healthcare operations.
• Right to Request Restrictions: You may ask us not to share certain health information for treatment, payment, or operations. While we are not required to agree, we will consider your request.
• Right to Confidential Communications: You may request that we communicate with you in a specific way (e.g., via phone or at a different address).
• Right to File a Complaint: You may file a complaint with us or with the U.S. Department of Health and Human Services (HHS) if you believe your privacy rights have been violated.

To exercise any HIPAA-related rights, please contact our Privacy Officer using the contact details provided in Section 10.

b. Rights Under the California Consumer Privacy Act (CCPA)

If you are a California resident, you may have the right to:

• Know what personal information we collect and how we use it
• Request deletion of your personal data, subject to certain legal exceptions
• Access a copy of your personal information that we maintain
• Opt out of the sale or sharing of your personal data (note: we do not sell personal data)

We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA-related request, please email us at [Insert CCPA-specific email] or use our dedicated California Privacy Request Form [link if applicable].

c. Email Communication Preferences

You may opt out of receiving non-essential communications (such as newsletters or promotional content) by using the “unsubscribe” link included in the emails or by contacting us directly. Please note that we may still send transactional or service-related messages as needed.

5. Data Security and Retention

a. Data Security

Galleria Women’s Health takes the confidentiality and security of your personal and health-related information seriously. We implement industry-standard technical, administrative, and physical safeguards to protect the data we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These safeguards include but are not limited to:

• Secure Socket Layer (SSL) encryption on our website
• Access controls and authentication protocols for systems and staff
• Encrypted data storage for health-related and sensitive identifiers
• Regular staff training on privacy and confidentiality procedures
• Signed Business Associate Agreements (BAAs) with service providers who handle protected data

Important: While we strive to protect your information, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or personal access methods you use.

b. Data Retention

We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• To provide requested services and support
• To comply with legal and regulatory obligations (e.g., medical record retention laws)
• To resolve disputes and enforce our agreements

Medical records are retained in accordance with federal and state laws, which may require keeping records for a minimum period (e.g., 6–10 years in many U.S. states).

Once retention obligations expire, we securely delete or anonymize your data in accordance with industry best practices.

5. Data Security and Retention

a. Data Security

Galleria Women’s Health takes the confidentiality and security of your personal and health-related information seriously. We implement industry-standard technical, administrative, and physical safeguards to protect the data we collect from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

These safeguards include but are not limited to:

• Secure Socket Layer (SSL) encryption on our website
• Access controls and authentication protocols for systems and staff
• Encrypted data storage for health-related and sensitive identifiers
• Regular staff training on privacy and confidentiality procedures
• Signed Business Associate Agreements (BAAs) with service providers who handle protected data

Important: While we strive to protect your information, no system can guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or personal access methods you use.

b. Data Retention

We retain your personal and medical information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• To provide requested services and support
• To comply with legal and regulatory obligations (e.g., medical record retention laws)
• To resolve disputes and enforce our agreements

Medical records are retained in accordance with federal and state laws, which may require keeping records for a minimum period (e.g., 6–10 years in many U.S. states).

Once retention obligations expire, we securely delete or anonymize your data in accordance with industry best practices.

6. Children’s Privacy

Galleria Women’s Health is committed to protecting the privacy of children. Our website is not intended for, nor do we knowingly collect personal information from, individuals under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA).

If you are under 13 years of age, do not use this Site or provide any personal information through any of its forms or features. This includes your name, address, phone number, email address, or any health-related details.

If we learn that we have inadvertently collected personal data from a child under 13 without verified parental consent, we will promptly delete that information from our records.

Parents or legal guardians who believe that their child may have submitted personal information to us may contact us at [Insert Privacy Contact Email] to request review or deletion.

7. Consent by Emancipated or Special-Status Minors

Galleria Women’s Health respects the rights of certain minors who are legally permitted to consent to their own medical care, without parental or guardian involvement, as provided under applicable federal and state law. In accordance with HIPAA and the laws of the State of Nevada (or insert your state), the following categories of minors may independently access healthcare services, including telehealth consultations:

a. Minors Serving in the United States Armed Forces

Any individual under the age of 18 who is actively enlisted in the U.S. military is considered emancipated and may lawfully provide informed consent for medical treatment.

b. Pregnant Minors

Minors who are pregnant have the legal right to consent to prenatal care, labor and delivery, postpartum treatment, and other pregnancy-related health services. These rights are protected by state law and medical standards of care.

c. Other Emancipated Minors

Minors who have been formally emancipated through a court order or as otherwise recognized under state law may independently access and consent to their own healthcare services.

All services rendered to qualifying minors are held to the same standards of care, privacy, and confidentiality as those provided to adult patients. Galleria Women’s Health complies with all HIPAA regulations and state-specific privacy protections in safeguarding the medical information and legal rights of these patients.

8. Cookies and Tracking Technologies

Galleria Women’s Health uses cookies and similar tracking technologies to enhance user experience, understand website usage, and improve our services. By continuing to use our Site, you consent to our use of these technologies as described in this section.

a. What Are Cookies?

Cookies are small text files stored on your browser or device when you visit a website. They enable the site to recognize your browser and remember your preferences or activity over time.

b. Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly, such as page navigation and secure access..
• Analytics Cookies: Help us analyze how visitors interact with the Site (e.g., pages visited, time on site, bounce rates)..
• Functionality Cookies: Remember choices you make (such as language or location) to provide a more personalized experience..
• Marketing or Third-Party Cookies: May be set by third-party services (e.g., Google, Facebook) to display relevant ads or track performance.

We do not use cookies to collect sensitive health data or personally identifiable information without your explicit input.

c. Third-Party Analytics Tools

We may use tools such as Google Analytics to track user behavior and Site performance. These tools may use cookies, IP addresses, or device identifiers to collect and analyze usage data in aggregate form. We do not share personally identifiable information with these tools.

You may learn more about how Google uses data at: https://policies.google.com/technologies/partner-sites

d. Your Cookie Choices

You may set your browser to refuse some or all cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may become inaccessible or not function properly.

You may also opt out of interest-based advertising from participating third parties through the Digital Advertising Alliance (DAA) at https://optout.aboutads.info.

9. Changes to This Privacy Policy

Galleria Women’s Health reserves the right to update or modify this Privacy Policy at any time in order to reflect changes in our practices, applicable laws, or regulatory requirements.

When we make material changes to this Privacy Policy, we will:

• Post the revised version on this page with an updated “Last Updated” date at the top of the document
• Where required by law, provide additional notice (such as email notification or a banner on the Site)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

If you do not agree to the revised terms, you should discontinue use of the Site and contact us to manage your data preferences.

10. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy, your personal information, or our data practices, you may contact us using the information below:

• Email: info@galleriaobgyn.com

• Phone : +1 702-983-2010

  Fax : +1 702-476-9202

• The District
  2225 Village Walk Drive, Suite 270
  Henderson, Nevada 89052